FAQs
General Information
What services do you offer?
What are your clinic hours?
What are your clinic hours?
Mon-Fri: 9am-7pm
Sat-Sun: Limited to IV & Injection Services
Where are you located and how do I get there?
520 Boston Providence Turnpike, Suite 8A Norwood, MA 02062
We are located on the northbound side of route 1 on the ground level of the HR Block building
Do you accept walk-in appointments or is it by appointment only?
We do offer walk-in times but you will need to call the office to find out the walk-in hours for the day. The staff is committed to continuing its services to patient’s care in home, hospital and wellness events so the clinic is not always staffed with a provider in house.
Are you accepting new patients in Norwood, MA?
Yes, we are accepting new patients. Call us at 781-829-3300
Appointments & Scheduling
How do I schedule an appointment?
You can call us at 781-829-3300, email us at office@adaps.com or here on our website to schedule an appointment. If you do not see an appointment on the self scheduling page please give us a call.
What is your cancellation policy?
If you cancel less than 24 hours from your appointment you will incur a cancellation fee of $40 for your first short notice. Please refer to our patient consent and policies form for full detail of policy. Please note that the fee increases with continued cancellations as noted in the Consent Form here.
What should I bring to my first appointment?
Your drivers license, insurance card(s), a copy or summary of your medical records.
Do you offer virtual or telehealth visits?
This is driven by the nature of your illness and your insurance coverage.
Insurance & Payment
What insurances do you accept?
What forms of payment do you accept?
We accept cash and checks. Payment through credit cards or payment platforms may incur a service fee.
Do you offer payment plans or financial assistance?
We will gladly work with you to develop a payment plan if this is needed.
Is a referral required to see a specialist?
Referrals to specialist are driven by your insurance plan which you are responsible for understanding. If our team feels that you require a referral to a specialist for services we are not able to provide you we will always generate a referral.
How much does a typical visit cost without insurance?
That is driven by the service you are seeking. Visits can range from $ 120- 300 without testing.
Medical Records & Privacy
How do I access my medical records?
You are welcome to enroll in the OnPatient Portal which links you to your medical record created for your visits created with our office
Is my personal information secure and confidential?
ADAPS Healthcare (the “practice”) respects your personal privacy and is committed to adhering to federal and state privacy laws and industry guidelines in order to protect you and your identity. This Privacy Policy describes how we handle the personal information that you provide to us on the Website. You may also view the Practice’s Notice of Privacy Practices here.
Please be sure to read this Privacy Policy before using the Website or submitting information to us. By using the Website, you accept and agree to our privacy practices. Our Privacy Policy may change from time to time and your continued use of the Website means that you accept such changes, so please check this area periodically for updates to this Privacy Policy.
Can I get a copy of my test results?
Your medical records can be accessed via the OnPatient Portal.
How do you handle prescription refills?
You can call the office or request a refill through the Onpatient Portal. If we are unable to refill your prescription we will inform you
What should I do if I need to update my personal or insurance information?
you may call the office or update your information on the Onpatient Portal
IV & Injection Therapies
How does ADAPS Healthcare IV Infusions Drip Therapy work?
Intravenous or IV drips connected to a saline solution with a blend of vitamins, electrolytes or glutathione are delivered straight into the bloodstream. The IV bag is located above the patient’s head while the unique formula is given intravenously through gravity. Providing nutrients and antioxidants to the body in this manner supports faster absorption of essential elements into the bloodstream.
What is included in an IV formula?
Depending on the condition the IV drip is meant to support or symptoms it is intended to address, the IV drip contains saline with the combination of vitamins, antioxidants or electrolytes and glutathione. The supplements included in the drip will depend on an individualized formula chosen.
Are IV Therapies helpful in supporting detoxification and skin enhancement?
A lack of vitamin and mineral content can leave your skin looking dull and susceptible to premature aging. Our unique blend of vitamin and antioxidant therapy helps the body rid itself of toxins while rejuvenating and beautifying your skin.
Can receiving IV Therapies support immune strength?
Receiving vitamin therapy into the bloodstream prevents the loss of nutrients that often occurs with oral supplements. You receive complete IV therapy with powerful nutrients and antioxidants helping support optimum immune health. Minimize your risk of colds and flu with enriched vitamin therapy.
Can IV Therapies help you relieve hangovers quickly?
Our hangover drip therapy replenishes the body with vitamin and nutrient-rich content. It flushes toxins and rehydrates the body. Nutrient enriched drip therapy eases hangover symptoms.
For more patient frequently asked questions, visit The Health Hub.